SIP Trunking Ready for Enterprise Growth in 2011

February 22, 2011

By Ed Silverstein, TMCnet Contributor

Session Internet Protocol (SIP) trunking appears ready for significant new investments from enterprises, a new study reports. Business leaders, meanwhile, are weighing how the deployments will impact operations and future initiatives, according to the study.

A survey of IT decision-makers at enterprises shows a little more than one-third of the respondents are implementing SIP trunking services “in a substantial manner” and “56 percent plan to increase their investments in this technology in 2011,” according to a press release on TMCnet.

The survey involved 138 business executives who have authority to make decisions on telecommunications. It was conducted by Voice Report.

BizTechReports says the trend toward SIP trunking is taking place despite “significant levels of confusion and trepidation about SIP trunking.” Cost, reliability and interoperability are some of the concerns voiced by survey respondents.

In addition, the survey found:

  • Some 56 percent plan to invest more money in SIP trunking during 2011.
  • Some 58 percent plan to deploy SIP trunking to additional locations during 2011.
  • Some 74 percent of the respondents identified “consolidation of telecom services” is a plus to using SIP trunking services.
  • Some 60 percent of SIP trunking users say they achieved 10 percent or more in savings over previous costs.
  • Some 56 percent plan to invest more money in SIP trunking during 2011.
  • Some 58 percent plan to deploy SIP trunking to additional locations during 2011.
  • Some 45 percent of respondents were concerned about SIP trunking service reliability.
  • Some 27 percent of respondents had issues and/or questions on the reliability of their SIP trunking services.

TMCnet’s Patrick Barnard recently interviewed Broadvox’s vice president οf Marketing and Sales, David Byrd (NewsAlert), who said businesses are choosing to transition to SIP for such factors as: cost, capex, and infrastructure. They say they choose a product based on factors other than cost. But the No. 1 reason is still cost. “It’s abοut saving money,” Byrd said.

Ed Silverstein is a TMCnet contributor

Edited by Tammy Wolf

www.tmcnet.com

You can leave a response, or trackback from your own site.

Leave a Reply