Company Profile

Founding Principles
PAETEC was founded in 1998 when CEO Arunas A. Chesonis and a core team of executives recognized that existing telecommunications providers were failing to respect the most important factor governing the long-term success of any business – first-rate customer service.

Who We Are
Today, PAETEC delivers personalized communications solutions and unmatched service to business-class customers in 86 of the nation’s top 100 metropolitan areas. We are the premier alternative to the ILECs, based on our nationwide footprint, breadth of products, and quality of service.

PAETEC’s data and voice products – and our unique value-added offerings – help customers achieve cost-effective solutions.

Corporate Mission 
PAETEC’s corporate mission is to be the most customer and employee-oriented communications provider.

Corporate Values 
Our dynamic growth has been achieved by adhering to basic values that will continue to define PAETEC in the future: The essence of the PAETEC Experience can be summarized in the following four Corporate Values:

  • Caring Culture
  • Open Communication
  • Unmatched Service
  • Personalized Solutions

Every aspect of our company is aligned with at least one of these four values, whether it is how we run our business, satisfy our customers, or treat our people. There are many reasons why customers initially select PAETEC; however, the relationship established is what keeps them with us.

Products and Services

Data

  • 3G Wireless Backup
  • Dedicated Internet Access
  • Ethernet Local Loop
  • Fixed Wireless
  • Hosted E-mail Security
  • Hosted Web Security
  • IDPS
  • Managed CPE Firewall
  • Managed Router Support
  • MPLS VPN
  • Network Firewall

Voice

  • Audio Conferencing
  • Advantage Business Lines
  • CampusLink
  • Direct Trunk Overflow
  • Dynamic IP
  • Enhanced Toll-Free
  • Hosted IP Telephony
  • IP Simple
  • Local
  • Long Distance
  • Managed Fraud Protection
  • Network Diversity Engineering
  • Toll-Free
  • Web Conferencing

Equipment

  • Customer Premises Equipment
  • Financing
  • IP Simple
  • Software