Customer Support Phone Numbers

If you have a service issue we ask that you call customer service number on your invoice or one of the numbers below and open a Trouble Ticket. ¬†You will be contacting the carrier’s technical support center and the carrier representative will ask you questions about your problem. If you have no response within a reasonable time period, please call our Toll Free Line at 877-310-3604 and your T1 Town Specialist will call a higher level than customer service and have the problem resolved in an expedited manner.

If you have any trouble contacting our carriers, please contact us via email.

Vendor Support Phone Number
A+ Conferencing 888-239-3969
ACC Business 800-456-6000
Access One 800-804-8333
AT&T 800-288-2020
AT&T (legacy AT&T) 877-325-0445
AT&T Repair Service (Mid-West) 888-611-2344
AT&T Wireless (business) 800-222-0400
CBeyond 866-424-5100
Covad 888-642-6823
ECI (Ernest Communications) 800-456-8353
Embarq 800-786-6272
FairPoint 888 426-8711
GroveLine 800-552-2030
Insight Business Broadband 502-357-4400
Integra Telecom (legacy states) 866-451-4683
Integra Telecom (formerly Eschelon) 866-372-4356
ITC Deltacom 800-239-3000
McLeodUSA 800-593-1177
Megapath 877-634-2728
Navigator 800-465-9400
New Edge Networks 866-636-4357
nGenX 888-696-4369
Norlight (formerly Cinergy Comm.) 800-599-1000
NuVox Communications 800-800-9681
Nuvio 866-482-2173
One Communications 888-832-5801
Paetec (legacy states) 877-340-2600
Paetec (former US LEC) 800-978-7532 Option 5
PowerNet Global 800-860-9495
Qwest local services 800-603-6000
T-Mobile wireless 866-555-5555
Thinking Phones 617-453-2052
Time Warner Telecom (legacy states) 800-829-0420
Time Warner Telecom (former Xspedius) 800-937-7473
Singlepipe 859-721-4200
Sprint wireless (business) 800-927-2199
Verizon 800-265-2316
XO 800-421-3872