Here is what’s happening in the telecom industry today:

Thinking Phones Networks

54 Washburn Avenue | Cambridge, MA 02140 | 800.890.1553 |

Thinking Phone Networks Positioned in the Visionaries Quadrant of Leading Analyst Firm’s Magic Quadrant for Unified Communications as a Service Report

Placement Based on Company’s Completeness of Enterprise Unified Communications Vision and Ability to Execute

CAMBRIDGE, Mass., December 22, 2010 – Enterprise cloud communications service provider Thinking Phone Networks today announced that leading industry analyst firm Gartner, Inc. has positioned the Company in the “Visionaries” quadrant of its highly regarded 2010 “Magic Quadrant for Unified Communications as a Service, North America” report.

“We consider our position in the „Visionaries‟ quadrant by Gartner confirmation of the value our cloud-based unified communications service portfolio brings to enterprises looking to significantly improve business processes, enhance collaboration, and be more responsive to customers,” said Steve Kokinos, Thinking Phone Networks president & CEO. “Our analytics-driven platform communications-enables business processes and gives management unprecedented visibility into all areas of an organization, streamlining these processes and lowering costs.”

In the 2010 “Magic Quadrant for UCaaS” report published December 20, 2010, Gartner analysts Daniel O‟Connell and Bern Elliott state, “Unified Communications (UC) offer businesses the ability to significantly improve how individuals, groups, and companies interact and perform. Businesses should view UCaaS as an emerging alternative to premises-based UC platforms for improving productivity, processes and workflow.”

The “Magic Quadrant for Unified Communications as a Service, North America” report analyzes UCaaS providers on their ability to execute and completeness of vision in such areas as innovation, products, services, and marketing strategy. Gartner reviewed Thinking Phone Networks‟ ThinkingSuite, a unified communications ecosystem which integrates communications with business applications and allows enterprises to redefine business processes and workflows for organizational efficiency and competitive advantage. The ThinkingSuite platform combines a powerful business analytics engine for process and workflow visibility, third-party application integration to merge previously standalone systems, and best-in-class unified communications applications including voice, video, mobile, presence, messaging, and collaboration.

Learn more about communications-enabling your enterprise and dramatically improving business processes with ThinkingSuite unified communications services which are available now. For more information, contact us at or visit our new Web site at

About Thinking Phone Networks

Thinking Phone Networks is focused on unified communications-enabling enterprise organizations to drive dramatic business process improvement. Our innovative ThinkingSuite cloud ecosystem combines a powerful analytics engine and application integration with comprehensive unified communications capabilities on a single hosted platform. ThinkingSuite communications services are deployed by hundreds of leading-edge enterprises at thousands of locations around the globe.

About the Gartner Magic Quadrant

The Magic Quadrant is copyrighted 2010 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner’s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select only those vendors placed in the “Leaders” quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Windstream Completes Norlight Acquisition

Windstream completes acquisition of KDL, Norlight
Companies are subsidiaries of Q-Comm Corporation
LITTLE ROCK, Ark. – Windstream Corp. (Nasdaq: WIN) announced today that it has completed its acquisition of Q-Comm Corporation (Q-Comm), a privately held regional fiber transport and competitive local exchange carrier, in a transaction valued at approximately $818 million.
The transaction includes Q-Comm’s wholly owned subsidiaries Kentucky Data Link, Inc., (KDL), a fiber services provider, and Norlight, Inc. (Norlight), a competitive local exchange services company.

Windstream issued approximately 20.6 million common shares valued at $273 million based on Windstream’s closing share price on Dec. 1 of $13.24, and paid approximately $279 million in cash as part of the transaction. Windstream also repaid approximately $266 million of Q-Comm’s total outstanding net debt. Windstream financed the transaction with cash and proceeds from a bond offering in October.

KDL provides long-haul and metropolitan fiber services to a diverse base of bandwidth intensive customers, primarily serving wireline and wireless carriers, as well as the large enterprise, government, education and medical markets. KDL’s contiguous fiber network spans nearly 30,000 fiber route miles in 23 states and the District of Columbia.
Norlight is a competitive local exchange carrier that serves approximately 5,500 small and medium size business customers in Indiana, Kentucky, Tennessee and Wisconsin.
Windstream expects to achieve annual operating expense and capital expenditure synergies of approximately $25 million.

Additional Information
Stephens Inc. and BofA Merrill Lynch acted as financial advisers and Bryan Cave LLP acted as legal adviser to Windstream on the transaction. RBC Daniels acted as financial adviser and SNR Denton US LLP acted as legal adviser to Q-Comm. Waller Capital Partners, LLC acted as a financial adviser to Q-Comm’s Norlight, Inc. subsidiary in connection with the transaction.

Cautionary Statement Regarding Forward-Looking Statements
Windstream claims the protection of the safe-harbor for forward-looking statements contained in the Private Securities Litigation Reform Act of 1995. Forward-looking statements, including statements regarding the expected benefits of the acquisition, are subject to uncertainties that could cause actual future events and results to differ materially from those expressed in the forward-looking statements. These forward-looking statements are based on estimates, projections, beliefs and assumptions that Windstream believes are reasonable but are not guarantees of future events and results. Actual future events and results of Windstream may differ materially from those expressed in these forward-looking statements as a result of a number of important factors. Factors that could cause actual results to differ materially from those contemplated above include, among others: the possibility that the anticipated benefits from the acquisition cannot be fully realized or may take longer to realize than expected; the possibility that costs or difficulties related to the integration of Q-Comm operations into Windstream will be greater than expected; the ability of the combined company to retain and hire key personnel; and those additional factors under the caption “Risk Factors” in Windstream’s Form 10-K for the year ended December 31, 2009, and in subsequent Securities and Exchange Commission filings. In addition to these factors, actual future performance, outcomes and results may differ materially because of more general factors including, among others, general industry and market conditions and growth rates, economic conditions, and governmental and public policy changes. Windstream undertakes no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. The foregoing review of factors that could cause Windstream’s actual results to differ materially from those contemplated in the forward-looking statements should be considered in connection with information regarding risks and uncertainties that may affect Windstream’s future results included in Windstream’s filings with the Securities and Exchange Commission at <> .
About Windstream
Windstream Corp. (Nasdaq: WIN), headquartered in Little Rock, Ark., is an S&P 500 communications and technology company with operations in 29 states and the District of Columbia and about $4 billion in annual revenues. Windstream provides IP-based voice and data services, MPLS networking, data center and managed hosting services and communication systems to businesses and government agencies. The company also delivers broadband, digital phone and high-definition TV services to residential customers primarily located in rural areas and operates a local and long-haul fiber network spanning approximately 60,000 route miles. For more information about Windstream, visit <>

What The Comcast/Level 3 Fracas Is Really About: Money

John Biggs Nov 30, 2010

BLOLgger for,, and a few other things

The headlines are pretty rough: Comcast hates Netflix! Net neutrality is dying! Communist forces from Russia and Cuba are attack a small town in Colorado and a ragtag band of high school students band together to fight them (although, arguably, this may have nothing to do with Comcast/Level 3)! But what’s really going on here?

First, let’s understand how data gets from the cloud to you. Back in the old days, when you wanted serve something on the web you rented a T1 line, set up a machine, and hoped someone would arrive to view your wares. This server, in turn, connected to a backbone and then ISPs – which used to be small mom and pop shops offering dial-up and are now faceless corporations – gave that data to you. It’s like a series of tubes, you know? That was before sites like Slashdot and Digg created a massive surging effect on popular content and the general public thought it would be nice to watch movies on their television via the Internet. As a result, digital traffic rose to alarming rates and everyone involved – from the dude with the T1 line to the T1 line providers to the person at home using a cable modem – had to upgrade. And upgrade. And upgrade. To put this in perspective, we only really had this problem for the past decade or so and the technology has improved so quickly it’s almost like the carriers are sprinting – and they are. In turn, it makes the 30 year move from Public Switch Telephone Networks (which were partially mechanical) to digital switching of telephone calls look like a leisurely walk from New York to Antarctica.

So this stuff costs a lot of money and carriers didn’t do it out of the kindness of their hearts. They want to be paid for their data centers. That’s where Level 3 comes in. Level 3 acts as both a backbone – meaning a massive, nationwide carrier of data – and a Content Delivery Network. Back in the old days, the backbone would be the only thing on the net. But once it became clear that hosting all your data on one server was a bad idea, CDNs grew up and allowed content providers to cache their data in different physical locations. You’d hit one CDN in California and I’d hit one in New York. Things worked faster that way.

CDNs also became massive sources of traffic but they didn’t have many network resources so they tried to pay less to deliver their traffic as a “service” rather than an “insurance policy.” Now in a perfect world my bits are worth as much as Netflix’s bits. And, for the most part, that’s true. But when Comcast sees Level 3 as a CDN, things change. Here’s what Comcast said:

Comcast has long established and mutually acceptable commercial arrangements with Level 3′s Content Delivery Network (CDN) competitors in delivering the same types of traffic to our customers. Comcast offered Level 3 the same terms it offers to Level 3′s CDN competitors for the same traffic. But Level 3 is trying to gain an unfair business advantage over its CDN competitors by claiming it’s entitled to be treated differently and trying to force Comcast to give Level 3 unlimited and highly imbalanced traffic and shift all the cost onto Comcast and its customers.

To quantify this, what Level 3 wants is to pressure Comcast into accepting more than a twofold increase in the amount of traffic Level 3 delivers onto Comcast’s network — for free. In other words, Level 3 wants to compete with other CDNs, but pass all the costs of that business onto Comcast and Comcast’s customers, instead of Level 3 and its customers.

Level 3′s position is simply duplicitous. When another network provider tried to pass traffic onto Level 3 this way, Level 3 said this is not the way settlement-free peering works in the Internet world. When traffic is way out of balance, Level 3 said, it will insist on a commercially negotiated solution.

Here’s what Level 3 said:

“On November 19, 2010, Comcast informed Level 3 that, for the first time, it will demand a recurring fee from Level 3 to transmit Internet online movies and other content to Comcast’s customers who request such content. By taking this action, Comcast is effectively putting up a toll booth at the borders of its broadband Internet access network, enabling it to unilaterally decide how much to charge for content which competes with its own cable TV and Xfinity delivered content. This action by Comcast threatens the open Internet and is a clear abuse of the dominant control that Comcast exerts in broadband access markets as the nation’s largest cable provider.

“On November 22, after being informed by Comcast that its demand for payment was ‘take it or leave it,’ Level 3 agreed to the terms, under protest, in order to ensure customers did not experience any disruptions.

“Level 3 operates one of several broadband backbone networks, which are part of the Internet and which independent providers of online content use to transmit movies, sports, games and other entertainment to consumers. When a Comcast customer requests such content, for example an online movie or game, Level 3 transmits the content to Comcast for delivery to consumers.

So Comcast is all like “They’re a CDN!” while Level 3 is all like “They’re strong-arming us! They’re anti-competitive!” Well, they’re both right.

To be fair, Level 3 is a CDN. However, it is also the world’s largest backbone. It’s akin, to use the series of tubes analogy, a sewer operator offering special toilets that can really blow through the system very quickly for folks with those sorts of… needs. The sewer is the backbone while the super-toilets are the CDNs. Where, then, is the line drawn? Should Level 3 pay twice for the same traffic it would carry anyway? CDNs like Akamai already pay Comcast CDN rates, after all. And can Comcast prevent folks from gaining the benefits of those special super toilets, especially if they have their own super toilets to sell?

Now, if you read Comcast’s side, they’re saying “Level 3 is a CDN. They want to serve popular, populous data. They need to sign a new contract.” while Level 3 says nothing has changed. Comcast also suggests that Level 3′s content is clogging up its tubes. After all, movies are bigger than emails, right?

Wrong. What Comcast is really doing is holding a certain set of bits hostage. Level 3 does act like a backbone and it is an extremely important backbone. Anything you do online probably touches Level 3 at some point. Therefore, to force Level 3 to pay what a CDN does to blow content through Comcast’s network is non-competitive, one of the problems that net neutrality hopes to prevent. In fact, given the value of Internet connectivity to the average user, Comcast could do itself a favor and offer faster, better service to its current subscribers for a little more money instead of shaking down Level 3 (and then probably shaking us down by telling us it can offer “Gold++ Netflix Streaming Service” for $50 a month). As it stands, cable and DSL service is abysmally slow and underperforming in the first place. Clearly Comcast needs to get its own house in order before crying victim.

This is the worst kind of inside baseball because the players don’t induce much sympathy in the first place and there’s another game going on called Net Neutrality and it, too, is delightfully unpalatable. A bit is a bit is a bit, says the NN crowd while the ISPs see themselves as aggrieved sherpas, forced to carry the rich man’s heavy gear alongside the poor man’s light gear. However, everyone should, in theory, pay the same for the same service. In practice, it’s cases like this that will help decide who pays whom for what and, as we all know, we’ll end up paying in the end.

IT Services Firm Cbeyond Buys Web Host MaximumASP for $40M

(WEB HOST INDUSTRY REVIEW) — IT servics provider Cbeyond ( announced on Thursday it has acquired the assets of Web hosting and cloud provider MaximumASP ( and its affiliated companies, as well as the outstanding stock of Aretta Communications.

The combined acquisition is worth $40 million which includes $33 million that was paid at closing and the remaining balance of up to 17.5 percent of the combined purchase price to be paid upon achieving certain future milestones.

MaximumASP provides cloud services such as managed virtual servers and dedicated servers, while Aretta Communications provides cloud services such as private branch exchange and session Internet protocals trunking.

Both companies target small- and medium-sized businesses throughout the US.

Cbeyond says the acquisition of MaximumASP will bring multiple benefits to its business, including entry into a large, high growth cloud services market, expansion of product portfolio into IT services designed for small businesses, a broader geographic opportunity outside Cbeyond’s existing 14-city footprint, new Web distribution and private label reseller channels, and significant cross-selling and up-selling opportunities.

Additionally, Cbeyond sees a greater opportunity to sell Cbeyond’s existing cloud services via the acquired online platform in the future, a new customer economic model based on server virtualization, a 33,000 square foot data center, and a platform to provide additional software and infrastructure as a service offerings.

“The acquisition of MaximumASP and Aretta Communications is an important step forward for Cbeyond’s business,” says Jim Geiger, CEO of Cbeyond. “We believe these acquisitions will provide significant growth opportunities, leverage our existing channels of distribution, and expand our innovative technology and expertise. In addition, we are excited to bring on board a team of talented people and a first class technical platform and data center. We believe that small businesses will be increasingly outsourcing their IT hardware and services to the cloud and that Cbeyond can play a key role in enabling this trend.”

The two acquired companies are expected to earn an aggregate fiscal 2010 revenue of about $12 million.

Cbeyond was advised by The Bank Street Group for the acquisition of MaximumASP.

AboveNet Launches Core Wave Services in New York Metro Area

AboveNet Launches Core Wave Services in New York Metro Area

Next generation network centered around key data centers in New York and New Jersey offers scalable, low latency data network with fast delivery capability

WHITE PLAINS, NY, October 27, – AboveNet, Inc. (NYSE: ABVT), a leading provider of high bandwidth connectivity solutions, today announced that its Core Wave services are now available to enterprise and carrier customers in the New York metro market. The new offering provides customers with a flexible, dedicated and cost-effective data transport solution for point-to-point connections in and between top metro business hubs.

AboveNet’s Core Wave solutions are ideal for bandwidth-hungry enterprises and carriers, including financial services organizations, which must have fast, secure, low latency connectivity for business-critical transactions.

“The New York area is at the heart of the worldwide financial community,” said Bill LaPerch, chief executive officer of AboveNet. “Core Wave services provide customers with the trusted, high bandwidth network solutions necessary to conduct business in this dynamic market.”

The products provide 1Gbps, 2.5Gbps, and 10Gbps connections between key data centers and/or enterprise locations in the New York and New Jersey area, and offer the benefits of a dedicated wavelength service along with the flexibility and time-to-market advantages of a next generation infrastructure solution.

Utilizing ROADM (Reconfigurable Optical Add/Drop Multiplexer) technology, Core Wave solutions provide dynamic wavelength add/drops and inter-ring connectivity with flexible traffic routing. Benefits to customers include:

  • Multi-protocol capability: Ethernet, TDM, storage and video
  • Protection options and transparency advantages
  • Dedicated fiber access to enterprise locations
  • Fast service turn-up
  • Space and power savings
  • Industry-leading latency guarantee with AboveNet’s Agility Guarantee program

Core Wave customers can also leverage AboveNet’s expansive network footprint to connect to business-critical locations in the top U.S and European metros. AboveNet connects to buildings containing more than 400 data centers, and its infrastructure includes 2.3 million fiber miles, an intercity network spanning approximately 12,000 route miles and a global Tier 1 IP backbone.

For more information about AboveNet’s Core Wave services, please visit

About AboveNet, Inc.
AboveNet, Inc. provides high bandwidth connectivity solutions for business and carriers. Its private optical network delivers key network and IP services in and among top U.S. metro markets and globally. AboveNet’s network is widely used in demanding markets such as financial services, media, health care, retail and government.

# # #

This news release contains forward-looking statements that involve risks and uncertainties. Factors that could cause or contribute to such risks and uncertainties include, but are not limited to, general economic and business conditions, competition, changes in technology and methods of marketing, and various other factors beyond the Company’s control. This also includes such factors as are described from time to time in the SEC reports filed by AboveNet, Inc., including the most recently filed Form 8-K.

FCC pushes USF Mobility Fund for 3G, 4G mobile broadband buildouts

Published on FierceWireless (
FCC pushes USF Mobility Fund for 3G, 4G mobile broadband buildouts

By Phil Goldstein
Created Oct 15 2010 – 9:52am
Lost in the kerfuffle of the FCC’s proposed rules on wireless “bill shock” was another action geared to aid mobile broadband deployments. The five-member panel voted 5-0 Thursday to move forward with a plan that will create a “Mobility Fund” to help pay for 3G and 4G mobile broadband buildouts in unserved rural areas.

The Mobility Fund, first proposed in February, is part of the FCC’s national broadband plan. The national broadband plan includes specific provisions to reform the Universal Service Fund, which is intended to help fund the deployment of telecommunications services in rural America.

The FCC said that up to 4 million Americans cannot access 3G service because they live in difficult-to-cover locations, sparsely populated areas or are far from network centers. “The status quo for USF is unsustainable,” FCC Chairman Julius Genachowski said. “The current program is designed to support the communications networks of the past, not the future. It is–we have to acknowledge–filled with inefficiencies. And it is poorly targeted in too many respects, with perverse incentives and the result is that millions of Americans remain unserved by broadband.”

The new fund will use a portion of the USF money that Verizon Wireless (NYSE:VZ [1]) and Sprint Nextel (NYSE:S [2]) voluntarily gave up in 2008. The fund will use between $100 million and $300 million to finance one-time capital infusions for 3G and 4G buildouts in rural areas. Additionally, the FCC proposes a reverse auction to determine which providers get support, which specific geographic areas will receive support, and at what levels.

The FCC’s notice of proposed rulemaking seeks comment on whether to make support available to any unserved area or to target support by making it available in a limited set of unserved areas, as well as what the minimum performance and coverage requirements should be.

Both Republican commissioners, Robert McDowell and Meredith Attwell Baker, expressed reservations about the fund, but said they supported its goals. Both questioned whether the fund will require an expansion in the size of the USF, which many have criticized as being bloated and inefficient.

“I think the way to look at this is that this something of an experiment,” David Kaut, an analyst at Stifel Nicolaus, told FierceWireless. “What they seem to be signaling is, ‘Here is a very definite need. Let’s bring up the areas that don’t have 3G to at least 3G, and if there’s s a good 4G proposal we’ll consider that.'”

Interestingly, Verizon executives recently suggested that the FCC funnel USF money–specifically that tied to the Mobility Fund–to rural carriers that enter into the operator’s LTE licensing program.

Clem Wyman to speak at Channel Partners


LOUISVILLE, KY — Clem Wyman, CEO of Louisville-headquartered  ValuLink Technology Solutions, will address a national audience of his peers on the topic of Unified Communications in a Hosted telephony environment in Washington DC on September 21.

Wyman, who is also a nationally recognized expert on VoIP, SIP and related voice and data technologies, will be speaking before a selective audience at the Telecommunication Industry’s Channel Partner’s trade show.  The show is being held at the Gaylord Hotel September 20-22.  A audience of approximately 2,000 telecom agents, broker and carrier representatives, and industry leaders are expected to attend the Fall trade show and expo.

Earlier this year, Wyman served as the independent, third-party consulting expert leading a national webinar produced by and sponsored by AT&T.  The topic of that presentation was  “Building Bigger and Better Business Communications”.

In Washington , Wyman will be presenting a case study on how the combination of hosted VoIP services and integrated software solutions helped Lexington-based Fazoli’s Restaurants accomplish a variety of productivity and communication-based needs in an efficient and highly cost effective manner.

ValuLink Technology Solutions is a telecommunications consulting company which represents the  best of breed in terms of carrier service and communications product providers around the world. It is also the parent of newly launched which helps customers meet a host of needs in the wired, wireless and virtual (cloud computing) operating environments.

The Channel Partners Conference & Expo, produced by Virgo Publishing, is the communications industry’s only event exclusively for indirect sales organizations – agents, VARs, systems integrators, interconnects and consultants – focused on transforming their businesses to become converged solutions providers.

FOCUS, which is located at, helps business decision makers and IT professionals make better and faster decisions by providing open access to research, tools and peer and expert networks.

Paetec to buy Cavalier

The Associated Press September 13, 2010, 10:51AM ET
Paetec buying rival telecom Cavalier for $460M

Paetec Holding Corp., which provides voice and data services to businesses, will buy rival Cavalier Telephone Corp. for $460 million in cash, the company said Monday.

The move will expand the reach of Fairport-based Paetec’s network with 17,000 miles of optical fiber, it said. Cavalier is privately held, with the largest owner being M/C Venture Partners, a Boston private equity firm.

FBR Capital Markets analyst David Dixon said the deal represented an “opportunistic acquisition” of competitor that was under financial pressure, unlike Paetec, which stabilized its revenue in the previous quarter.

Paetec shares rose 24 cents, or 5.8 percent, to $4.39 in morning trading.

Cavalier, which is based in Richmond, Va., provides business services in 15 Eastern states and Washington D.C. It provides residential service in Baltimore, Philadelphia, Pittsburgh, Detroit and a few other cities.

Taken together, Paetec and Cavalier generated revenue of about $1.95 billion over the year ended June 30, the company said.

Cavalier established a presence in the South and Midwest when it acquired the assets of the old Network Telephone as part of another acquisition.

Windstream Communications

Windstream Corp. announced today that it has entered into a definitive agreement to acquire Q-Comm Corporation (Q-Comm), a privately held regional fiber transport and competitive local exchange carrier based in Overland Park, Kan., in a transaction valued at approximately $782 million.

The transaction includes Q-Comm’s wholly owned subsidiaries Kentucky Data Link, Inc., (KDL), a fiber services provider in 22 states, and Norlight, Inc. (Norlight), a competitive local exchange services company primarily serving the Midwest. Both KDL and Norlight are based in Evansville, Ind.

Windstream expects to issue approximately 20.6 million common shares valued at $237 million based on Windstream’s closing share price on August 17 of $11.49, and pay approximately $278 million in cash consideration for outstanding equity interests in Q-Comm. Windstream also will repay estimated Q-Comm debt balances of approximately $267 million, net of cash acquired. Although Windstream expects to have sufficient liquidity in the form of cash balances and revolving credit capacity to fully finance the cash portion of the purchase price and debt repayment, it may choose to raise debt financing in the future.

The transaction is structured as an acquisition of 100 percent of the stock of Q-Comm by Windstream. Prior to closing, Q-Comm will divest certain assets to its shareholders, such that the remaining businesses acquired by Windstream will consist of KDL and Norlight.

The boards of both companies have approved the transaction, which is expected to close in the fourth quarter of 2010, subject to certain conditions, including necessary approvals from federal and state regulators.

KDL provides long-haul and metropolitan fiber services to a diverse base of bandwidth intensive customers, primarily serving wireline and wireless carriers, as well as the large enterprise, government, education and medical markets.  KDL’s contiguous fiber network spans nearly 30,000 fiber route miles in 22 states. KDL has approximately 400 employees.

Norlight is a competitive local exchange carrier that serves approximately 5,500 small and medium size business customers primarily in the Midwest. Norlight has approximately 200 employees.

Outsourcing Options for Improved Collaboration

Global Crossing: "Opportunities and Challenges in a Shrinking World" » Extraordinary networking advancements are creating a new information era. Enterprises are confronting a whole new set of challenges in the web 2.0 economy. The old boundaries of voice and data networks, distance and geography have been erased. Regardless of how you describe today’s global business environment – a “flat world” or a “shrinking planet” – globalization 2.0 is upon us and information communications technologies (ICT) have never been a more critical enabler of enterprise competitiveness.