AT&T: Your world. Delivered.

Connecting you to your world, everywhere you live and work

AT&T is bringing it all together for our customers, from revolutionary smartphones to next-generation TV services and sophisticated solutions for multi-national businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We’re fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.

We’re recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation’s fastest mobile broadband network and the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries; the largest Wi-Fi network in the United States based on branded and operated hotspots; and the largest number of total broadband connections in the United States.

And we’re making huge advances in the entertainment and communications industry. For example, we’ve expanded our video offerings to include television services such as AT&T U-verse® TV and AT&T|DIRECTV. It’s part of our “three-screen” integration strategy to deliver services across the three screens people rely on most — the mobile device, the PC and the TV.

As we continue to break new ground and deliver new solutions, we’re focused on delivering the high-quality customer service that is our heritage.

AT&T Escalation Procedures » In the event you have a data circuit that is not getting installed on the due date or if you're not getting the appropriate responses from the assigned PTE, please complete and send the attached form for an escalation. This organization is very effective and will reduce a lot of frustration
AT&T Customer Letter of Agency » we need an LOA for everything, like pulling bill copies or CSR records, placing orders, etc.